Success For Black Students customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
- Contact details
- What information we collect, use, and why
- Lawful bases and data protection rights
- Where we get personal information from
- How long we keep information
- Who we share information with
- Sharing information outside the UK
- How to complain
Contact details
blackengineers@kcl.ac.uk
What information we collect, use, and why
We collect or use the following personal information for research or archiving purposes:
- Names and contact details
- Addresses
- Recorded images, such as photos or videos
- IP addresses
- Website and app user journey information
- Records of consent, where appropriate
We collect or use the following personal information to comply with legal requirements (situations where you are required by law to collect, use, or share personal information):
- Name
- Contact information
- Any other personal information required to comply with legal obligations
We collect or use the following personal information for dealing with queries, complaints or claims:
- Names and contact details
- Correspondence
We collect or use the following personal information To support the sharing of programme materials and engagement with institutions aiming to implement similar initiatives:
- Names and contact details
- Records of consent, where appropriate
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
- Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
- Your right to erasure – You have the right to ask us to delete your personal information. Read more about the right to erasure.
- Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
- Your right to object to processing – You have the right to object to the processing of your personal data. Read more about the right to object to processing.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
- Consent – We collect and use your information because you have given us permission after we provided you with all the necessary information. You have all your usual data protection rights, except the right to object. However, you can withdraw your consent at any time.
Our lawful bases for collecting or using personal information for research or archiving purposes are:
- Consent – We collect and use your information because you have given us permission after we provided you with all the necessary information. You have all your usual data protection rights, except the right to object. However, you can withdraw your consent at any time.
Our lawful bases for collecting or using personal information to comply with legal requirements are:
- Consent – We collect and use your information because you have given us permission after we provided you with all the necessary information. You have all your usual data protection rights, except the right to object. However, you can withdraw your consent at any time.
Our lawful bases for collecting or using personal information for dealing with queries, are:
- Consent – We collect and use your information because you have given us permission after we provided you with all the necessary information. You have all your usual data protection rights, except the right to object. However, you can withdraw your consent at any time.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Our lawful bases for collecting or using personal information to support the sharing of program materials and to engage with institutions seeking to implement similar initiatives are:
- Consent – we collect and use your information because you have given us permission after we provided you with all the necessary information. You have all your usual data protection rights, except the right to object. However, you can withdraw your consent at any time.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Where we get personal information from
- Directly from you
How long we keep information
We retain your personal information for five (5) years from the date it is collected or from the date of your last interaction with us, whichever is later. After this period, we will either securely delete the data or retain it in an anonymised format for statistical and research purposes, ensuring that it can no longer identify you.
Who we share information with
Data processors
Hostinger — Web Hosting Provider (Website hosting and management) Location: International (with data centres compliant with GDPR)
This data processor does the following activities for us: Hostinger hosts and manages our website, storing personal information submitted through our site such as contact form entries and user data securely.
WordPress — Content Management System (CMS) Provider Location: International (open-source software; data processing occurs on your hosted servers)
This data processor does the following activities for us: WordPress manages and organises the content on our website and processes personal data submitted through the website, including user accounts, comments, and form submissions.
Sharing information outside the UK
Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place.
For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact the host provider using the contact information provided above.
Organisation name: Hostinger International Ltd.
Category of recipient: Web hosting provider \/ Cloud service provider
Country the personal information is sent to: Countries where Hostinger’s servers are located (e.g., United States, European Union countries)
How the transfer complies with UK data protection law: Addendum to the EU Standard Contractual Clauses (SCCs)
How we operate cookies
Our website uses cookies to improve your experience and help us understand how people use our site. Cookies are small text files placed on your device when you visit our website.
We only use cookies with your consent. When you visit our site, you can choose to accept or reject non-essential cookies. You can also change your cookie preferences at any time.
The types of cookies we use include:
- Essential cookies – These are necessary for the website to function securely and correctly (e.g., for security, accessibility, and to remember cookie preferences). These cookies do not require your consent.
- Analytics cookies (Google Analytics) – We use Google Analytics to collect information about how visitors use our website, such as which pages are visited and how long visitors spend on the site. This helps us improve the website and make it more useful.
These cookies collect information in a way that does not directly identify anyone. We only set these cookies if you give your consent. - Preference cookies – These cookies allow the website to remember your choices, such as language preferences. We only use these cookies with your consent.
Managing your cookie preferences
You can manage or withdraw your consent for cookies at any time by adjusting your browser settings or using the cookie banner on our website.
For more information about how Google Analytics collects and processes data, please visit: https://policies.google.com/technologies/partner-sites.
To learn more about cookies and how to control or delete them, visit: www.allaboutcookies.org.
Children
Our website and online services are designed for individuals aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint